Most BPOs need to serve more clients without hiring more agents. Synthflow's AI voice agents handle high call volumes, follow client workflows, speak naturally, and operate around the clock with no tech team needed.
Each client campaign can have its own voice agent. Build flows using a visual editor. Anyone on the operations team can create, update, and launch new flows without writing code.
Reduce pressure on human agents by routing common questions and simple requests to AI. This allows teams to focus only on calls that need live attention.
The AI agent can follow different logic depending on the client. Whether it's routing based on account type or verifying customer identity before sharing info, the agent handles it smoothly.
AI agents can run day and night. No gaps in coverage, no night shift staffing. Handle inbound queries, appointment requests, order tracking, and basic support with consistency.
The same agent can run voice support in different languages. This works well for BPOs supporting global clients or regions with mixed language use.
Check call volume, call duration, handoffs, and resolution rates for every client campaign. Spot any drop in performance before it affects client relationships.
As your business expands, our pricing adjusts to match your evolving needs, ensuring cost-efficiency without compromise
Seamlessly connect to your current tools and simplify client management, follow-ups,and lead conversion. Boost your productivity, save time, and close more deals effortlessly!
Answer FAQs, order status, password resets, and basic troubleshooting across client accounts without live agents.
Run polite, automated follow-ups for unpaid invoices or subscription renewals.
Understand caller intent and route to the right department, team, or escalation queue instantly.
Run voice-based surveys after support interactions and log results into the CRM or reporting tools.
Collect caller details, ask pre-set questions, and pass qualified leads to sales teams.
Handle incoming calls in local languages without hiring language-specific agents.
Automate outbound calls to confirm orders, share delivery status, or collect feedback post-delivery.
Book, reschedule, or cancel appointments over voice calls for clients in healthcare, beauty, or home services.
AI phone assistants can book appointments with any live calendar and send out notifications. Return on investment is guaranteed
Enhance lead generation with AI that makes outbound calls to potential customers, asks qualifying questions, gathers essential information, and schedules follow-ups, ensuring your sales team engages only with high-quality leads,thanks to intelligent call handling
Automate post-call surveys to gather valuable customer feedback and improve services
Synthflow’s Voice AI Agents help us book more demos faster. We increased theconversion rates in the top of our lead pipeline: the number of contacts dialed by 31% and the number of answered calls, 24%. With more people dialed, we re-focused thesales team on high-value signals.
Implementation Manager, Smartcat
Synthflow.ai's platform is incredibly user-friendly and versatile. Whether it's for handling customer support queries or managing appointments.
CEO & Co-Founder, Medbelle
I am about to reach out to a lot more people that are interested in my product. Before I was calling 100s of people per day but now I can do that in just a few minutes of my time. Saves me so much time and from doing the dreadful time spent on the phone.
Mortgage Protection Specialist
Managing over 20,000 minutes of calls per month? Dive deeper with our experts to learn how Voice AI can scale your customer service operations and deliver ROI around the clock.