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Customer Stories

Discover fresh insights, tips, and trends in Voice AI and phone call automation. Stay inspired and informed with our latest updates.

Freshworks × Synthflow Enable 65% Voice Automation Across CX Workflows
SaaS & Telecom
Global

Freshworks × Synthflow Enable 65% Voice Automation Across CX Workflows

Through a strategic partnership, Freshworks and Synthflow now offer real-time Voice AI inside Freshcaller, Freshdesk, and Freshservice…

Smart IVR
Ticket Creation
User Verification
FAQ & Order Status
Manufacturing Company Cuts Service Time -35% and Doubles Inbound Orders
Manufacturer, Supplier
EU

Manufacturing Company Cuts Service Time -35% and Doubles Inbound Orders

Customer Support
Sales Conversion
Order Tracking
From Missed Calls to 100% Automation: How an Agency Ramped up Transit Service
Public Sector, Transportation
North America

From Missed Calls to 100% Automation: How an Agency Ramped up Transit Service

Data Collection
Service Request Automation
Status Updates
Medical Clinic Schedules 2.5x More Appointments with Voice AI
Healthcare
UK & Germany

Medical Clinic Schedules 2.5x More Appointments with Voice AI

Inbound appointment booking
Lead qualification
Handling FAQ
Tech Solutions Company Reactivates Cold Leads with +10% Conversion Rate
Technology, Education
UK & EMEA

Tech Solutions Company Reactivates Cold Leads with +10% Conversion Rate

Lead Reactivation
Outbound Calls
Tech Company Cuts Demo Booking Costs -70% with Voice AI
Technology
US

Tech Company Cuts Demo Booking Costs -70% with Voice AI

Outbound SDR campaigns
Sales qualification
Demo scheduling
CRM Platform Launches White-Labeled Voice AI & Scales to 500K+ calls
CRM & SaaS Platform
US

CRM Platform Launches White-Labeled Voice AI & Scales to 500K+ calls

Lead Capture
Appointment Booking
Customer Support
From Manual to 600K+ Calls in 60 Days: A BPO Operator Modernizes with White-Labeled Voice AI
BPO & Contact Center
LATAM & US

From Manual to 600K+ Calls in 60 Days: A BPO Operator Modernizes with White-Labeled Voice AI

Customer Support
Appointment Scheduling
Lead qualification
Real Estate Leader Achieves Human-Level IVR Accuracy
Real Estate
US

Real Estate Leader Achieves Human-Level IVR Accuracy

IVR Optimization
Survey Automation
Data Collection
tailored Demo

Managing Over 10K Minutes of Calls Monthly?

Dive deeper with our experts to learn how Voice AI can scale your customer service operations and deliver ROI around the clock.
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