AI Concierge for Your Business















Automate Inbound Calls with AI Concierge
Why Leading Teams Choose Synthflow




Launch an AI Receptionist in 4 Simple Steps
Production-Ready Agents for Every Industry
Connect to Your Tech Stack & CRM

The ROI for Your Business



Everything You Need to Know About Synthflow’s AI Voice Agents
How is AI changing hospitality and helping guests?
An AI concierge like Synthflow answers calls 24/7, helps with check-ins, confirms bookings, and shares local recommendations without keeping guests waiting. This lets your staff focus on high-touch tasks while guests get fast, helpful service.
Can an AI concierge replace a human concierge?
It can handle routine calls like room service, Wi-Fi questions, and nearby dining suggestions. For unique or high-priority needs, it transfers the call to a staff member. It works best as your first point of contact, not a complete replacement.
Do I need to know prompt engineering or coding to set up my AI concierge?
No. Synthflow includes pre-built call flow templates and a simple editor. You can write or adjust the responses in plain language, and the voice agent handles the rest.
Can I automate guest services with the AI concierge?
Yes. You can connect Synthflow to tools like Zapier or use webhooks to trigger actions like sending welcome messages, logging guest preferences, or updating your property management system after a call.
How do I get a phone number for my AI concierge?
Just create a Twilio account, purchase a local or toll-free number, and connect it through Synthflow. Your voice concierge will be ready to take calls in a few minutes.
Is it legal to use an AI concierge for guest outreach calls?
Yes, it is legal to use an AI concierge like Synthflow for guest outreach calls, but you must follow laws like the TCPA in the U.S. This includes getting clear consent, identifying the caller, and offering an opt-out option.
What happens after a guest call ends with the AI concierge?
The AI can send confirmation emails, update booking records, or share follow-up information like directions or appointment links. You also get access to transcripts and recordings through the dashboard or API.
Does Synthflow learn and improve over time, or does it require constant updates?
Yes, Synthflow’s AI voice agents learn and improve over time using natural language processing and real interaction data. You can also manually refine responses through its built-in tools when needed.











