Top 7 Bland AI Alternatives & Competitors in 2025

Bland AI is a platform for AI phone conversations that promises to improve customer engagement with entity-level AI phone agents.

But, does it do this? For many clients, Bland misses the mark with an average rating of 3.2/5 stars. User testimonials mention bad call quality, with low latency in calls being a recurring challenge for customers.

When the latency is bad, it becomes nearly impossible to complete the call. You’ll hear a noticeable delay that can quickly cause you to lose customers, as some reviewers have found.

Want a platform for AI calls but don’t want to choose Bland AI? Well, we’ve tested some of the best Bland AI Alternatives and competitors in 2025, exploring features, capabilities, reviews, and pricing.

Reasons Why Bland Should Stay in Your Past

Thanks to Bland’s focused effort on providing human-like voicebots and a comprehensive suite of features, it may be a solid option for many businesses.

However, Bland doesn’t come without its flaws. Early-stage companies looking for a platform for creating AI phone call agents may find many of its features to be redundant, and it can get quite pricey for start-ups at $0.09c/min.

Over on one site a user recognizes Bland’s multi-bot and prompt management functions but struggles with its complexity. This story is all too common as you look deeper into Bland.AI reviews. You need to work with a developer to fully set-up and integrate Bland, and no-code is only available through Zapier.

In fact, some find Bland to be unusable with clients as the call is so slow and delayed. making it far from the best AI answering machine.

Unfortunately, it appears the team has yet to address the call quality issues. The first feedback about the low latency came in August of 2023, and users are still reporting the same problems as of June 2024.

What Should You Look For In Bland AI Alternatives?

If you’re an enterprise looking to improve your customer experience, here are several things to consider when looking at AI chatbots, voice agents, and phone services:

No-Code Setup

No-code set-ups allow anyone to design, create and manage AI agents seamlessly within a purpose built environment. You don’t need an IT degree to create voiceflow’s and develop an AI agent, and you often don’t need to write a single line of code.

Synthflow no-code set-up is really simple, offering drag-and-drop widgets and pre-built templates that make creating and training an AI agent a breeze. Zero code is required, and you can get your voicebot deployed in minutes.

Transcription & Other Features

Speech-to-text is vital for instantly turning calls into readable scripts that can be readily accessed by a human agent if a follow-up is necessary.

When it comes to meeting regulatory compliance and data tracking, AI transcription capability is crucial. Look for Bland alternatives that offer a range of transcription options, such as real-time or post-call transcription.

Transparent & Low Pricing

Choose a self-executing voice agent software that offers a simple pricing structure, with no hidden fees. Free trials are great, as they give you a chance to test out the voice quality. Synthflow’s free trial allows you to test out all the features of its AI phone calling API.

One common pain point for users is Bland AI pricing, which can become costly at $0.09c/min, especially for businesses handling high call volumes. When considering alternatives, look for platforms offering competitive and transparent pricing.

Customizability

Like any bot, you’ll need to play around with the advanced features to build dynamic, voice-based agents that work well for specific use cases.

Bland proves customizability is vital for generating a quality output, and you can use Bland to create custom tools, like instant messaging, real-time CRM updates and logging, and onboarding workflows.

When looking for alternatives like Bland, choosing the right customization tools that provide APIs for specialized tasks like appointment booking and more can help you tailor your experience.

4 Most Popular Bland Competitors

If you want to build a self-directing phone agent that can dispatch and receive AI phone calls, we’ve scoured the internet to find the best AI tools that offer human-sounding AI agents with enterprise-grade customization options.

Here, we present 4 popular alternatives to Bland.AI, exploring each AI agent’s features, pros, challenges, and any user testimonials to see which AI offers the best alternative to Bland for voice calls.

Alternative 1: Synthflow AI

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Synthflow allows businesses to enhance their customer satisfaction by providing a service that can build and deploy highly advanced, human-sounding voicebots seamlessly. A no-code, user-friendly interface means it’s simple for enterprises to reduce their wait times by building a personalized, automated voice agent in mere clicks.

Want to improve query resolution with human-like interactions? Create voice assistants that handle initial customer enquiries, getting all the pertinent details, categorizing the query and directing it to where it needs to go all without the help of a human agent.

Synthflow puts features like live voice calls, text-to-speech, automated appointment scheduling, and the ability to sort, log and transfer calls instantly at your fingertips. Build your voice assistant in minutes with a drag-and-drop builder and comprehensive customization options.

You can automate 24/7 customer support using dynamic features like stage recognition to build an enterprise-level AI voicebot for all types of use cases.

Unlike its competitors, Synthflow provides crystal-clear call quality with zero latency. Ensuring your customers receive the best support with seamless AI conversations.

Synthflow’s features are highly advanced compared to those of its competitors, and its use cases are well-suited for any business looking to automate aspects of its sales and marketing seamlessly.

Features

• Automated voice calls, no code needed
• Zero latency
• Text-to-speech and advanced transcription features
• 11labs integration – clone voices and automatically schedule appointments into your calendar
• Robust customer support
• Advanced call sorting, logging and transferring
• Generate responses and action them live in call
• Resell Synthflow – fully white-labeled version available
• CRM Integrations – Highlevel, HubSpot
• Top models (GPT4 & GPTo) included in all tiers of pricing

Ratings & Reviews – 4.5/5 Stars

‍Synthflow comes highly reviewed, with an average of 4.5/5 stars. Users love the variety of features available and the ability to flexibly integrate Synthflow into many popular platforms. With one reviewer saying “Synthflow is more extensive and easier to use than any other product out there.”You’ll find a plethora of like-minded reviewers, with only a handful of poor reviews due to day-one bugs.

‍Pricing

Alternative 2: Vapi AI

Vapi AI is an innovative AI chatbot that provides AI voice call services. Vapi is marketed to developers who want to add AI phone calling quickly, allowing them to build, test, and deploy basic voicebots in minutes. When comparing Bland AI vs Vapi AI, Vapi offers a more streamlined, developer-friendly experience, making it an excellent choice for those needing to set up simple voicebot solutions with ease. On the other hand, Bland AI may provide a broader range of features, but Vapi’s quick deployment and affordability give it an edge for smaller teams or businesses.Vapi’s a top-quality, affordable voicebot that’s great for small businesses that don’t need a wealth of features. Synthflow’s multi-agent capabilities make it a better option for businesses that need multiple workflows.

‍Features

• Single-prompt voice bot with live calling features
• OpenAI voices
• Voice recognition and natural language processing
• Easy integrations to external platforms
• Automatic transcription of calls

Ratings & Reviews – 3.2/5

‍Users review Vapi with an average score of 3.2/5, stating that their support lacks a human element causing frustration.With one reviewer complaining their support system is “run by bots and not humans.”There aren’t many reviews for Vapi, so you’ll need to take everything with a grain of salt.

‍Pricing

‍The pricing model Vapi starts at a modest $0.05 per minute for its platform fee, with additional costs passed directly from providers. The cost breakdown is much easier to visualize in table format:

As a comparison, Synthflow adopts a pricing approach that bundles various services into its plans. This offers more integrated functionality out-of-the-box and a clearer understanding of the service you’re receiving.
Alternative 3: Retell AI

Build human-like agents that can execute complex tasks at scale with Retell’s powerful interface. HIPAA-compliant, Retell is a great Bland alternative for healthcare service providers, and you can build a voicebot that’s deployable in minutes. Synthflow has better voice quality and the agents themselves are more dynamic – you can multi-prompt and use mid-call functions to take action live on call. Retell is a great Bland alternative for any service that must meet HIPAA compliance.

‍Features

• HIPAA-compliant voicebot
• Build, test, and deploy voiceflows in minutes
• Pre-built templates for seamless development
• Stable call volume
• High scalability
• 11labs & OpenAI integrations

Rating & Reviews – 3.2/5

‍Reviews for Retell AI are also slim pickings, but, one reviewer on Trustpilot stated that “That company can’t be used for anything, it’s quite untrustworthy.”

‍Pricing

‍Retell.AI offers another pricing system:

To understand it better, we can use another competitor as a comparison. Synthflow’s approach combines these various services into tailored plans, aimed at reducing the need for additional software investments. Allowing you a turnkey service with one simple payment.
Alternative 4: Air AI

Air.ai is revolutionizing conversational AI, with a human-like voicebot that can have conversations of up to 40 minutes. It’s great for large-scale enterprises that need multi-channel support. When comparing Bland AI vs Air AI, Air stands out with its extensive conversational abilities, while Bland AI is often viewed as more basic in terms of functionality.Air AI pricing is something to consider when evaluating the value for large-scale implementations. Air focuses on delivering assistants at scale, whereas Synthflow provides higher-quality, more emotionally engaging voice bots that also scale effectively to improve the customer experience.

‍Features

• Take live action automatically on calls across 5000 external platform integrations
• Have autonomous calls of 10-40 mins in length
• Unlimited memory & perfect recall
• Multi-channel support

Ratings & Reviews – 1.6/5

‍Unfortunately, some users find Air’s voices to be quite robotic and emotionless. Sometimes, the intelligence will start talking before the customer even answers, leading to confusion as they are dropped into the middle of a conversation.Give the free demo a go and try it for yourself – if it’s lackluster, give Synthflow a go for easy, high-quality AI calls.

‍Alternative 5: Play.ai

Play.ai is an advanced AI voice agent platform focused on delivering dynamic, responsive customer interactions with customizable workflows and real-time CRM integrations. Ideal for businesses looking to create a fully interactive voice assistant, Play.ai supports complex workflows to better serve customer inquiries and automate repetitive tasks.When comparing Bland AI vs. Play.ai, Play.ai offers a highly personalized voice experience with quick-start features that simplify setup. While Bland AI may offer a broader range of features, Play.ai’s ease of deployment and integration with CRM tools give it an edge for teams prioritizing customer engagement. However, some users report latency issues during high-traffic periods, which may impact the smoothness of the call experience.

‍Features

• Interactive AI with dynamic call flows
• Advanced NLP (Natural Language Processing) integration for more natural responses
• Real-time CRM updates and mid-call actions for better user experience

Ratings & Reviews – 4.0/5

‍Play.ai is rated at 4.0/5 stars, with users praising the intuitive setup and comprehensive customer support. One reviewer mentions that “Play.ai enables us to automate workflows without needing an engineer, which makes our team much more agile.”Despite positive reviews, some users have cited occasional latency issues that can affect call quality during peak periods.

‍Pricing

‍Play.ai offers flexible pricing across four main tiers, catering to a wide range of business needs:

‍Alternative 6: Goodcall

Goodcall is a no-code AI voice platform that allows businesses to set up basic, responsive voice agents without needing technical knowledge. The simplicity of its design and easy setup make it ideal for small to mid-size companies looking for efficient AI-driven call handling without a steep learning curve.Unlike Bland AI, which can be difficult to configure, Goodcall offers a seamless setup experience for non-technical users. This makes it accessible for businesses aiming to boost customer interactions with minimal upfront investment. However, Goodcall’s feature set may not be robust enough for large enterprises, as some reviewers note limitations in scaling and customization.

‍Features

• Built-in voice recognition for fast setup
• Simple interface suitable for non-tech users
• Automated scheduling and call management

Ratings & Reviews – 3.9/5

‍Users review Goodcall with an average of 3.9/5 stars, with praise for its accessibility. One reviewer states, “Goodcall makes voice call management simple, though we’ve had some issues with call quality at higher volumes.”Some users report difficulties with scaling the platform to support more complex use cases, limiting Goodcall’s appeal for larger businesses.

‍Pricing

‍Goodcall offers subscription-based pricing, starting at $59 per month for unlimited minutes. This fixed-rate model makes it easy for smaller businesses to budget for AI-driven customer service.

‍Alternative 7: Vocode.dev

Vocode.dev stands out as an open-source voice assistant platform ideal for developer teams seeking extensive customization options. Built for flexibility, Vocode.dev offers tools to create highly tailored AI voice agents that integrate seamlessly into various digital products and services. It’s especially appealing to technical teams who need to embed voice-based AI directly into applications.Comparing Bland AI to Vocode.dev, Vocode.dev’s open-source model allows for far greater adaptability, though it may not suit users seeking an out-of-the-box solution. While Bland provides a structured setup, Vocode.dev empowers teams to design and deploy their AI voice agents without predefined limitations, making it ideal for companies with in-house development resources.

‍Features

• Open-source, developer-friendly platform
• Supports complex conversation flows and emotion tracking
• Compatible with leading NLP and TTS providers

Ratings & Reviews – 4.1/5

‍Users give Vocode.dev an average of 4.1/5 stars, with reviewers often highlighting the platform’s flexibility. One reviewer notes, “Vocode.dev provides a developer’s playground for building and refining AI voice agents with endless customizability.”The main drawback is the learning curve, which can be steep for non-technical users or those without dedicated development resources.

‍Pricing

‍Vocode.dev is open-source and free to use, with premium add-ons for advanced features available through custom plans.

For tech-forward teams, Vocode.dev is a powerful option that offers unmatched flexibility compared to other Bland AI alternatives.
Conclusion

While Bland offers a range of features, its limitations in quality may prompt users to explore alternatives. The platform that’ll work best for you depends on your use case and needs.If you’re looking for highly customizable, no-code AI calling, Synthflow.AI stands out. Synthflow’s focus on delivering emotionally engaging voicebots is a clear differentiator from Air and other competitors. Try it for yourself now and see the difference in your customer experience!

FAQ

Can Synthflow Be Customized to Suit Any Business Needs?

Absolutely. Synthflow is all about making AI calls simple, enabling easy real-time conversational AI you can customize with a click. Pick from pre-built templates or build your own workflow from scratch, allowing for near-endless personalization.

How Does Synthflow Ensure Data Security and Compliance?

Synthflow is committed to ensuring data security by using commercially acceptable, secure processes for storing and transmitting data. All data is encrypted to ensure compliance with strict data protection regulations.
Each user can store an unlimited amount of data in a highly secure Pinecone database. Pinecone uses built-in safeguards like data encryption through a 256-bit Advanced Encryption Standard algorithm, which processes the data multiple times and turns it into an unintelligible cipher that can only be cracked by Pinecone itself.

Can Synthflow Be Integrated With Existing Systems and Tools?

Synthflow’s configurability with platforms like Hubspot, Notion, Gmail, DuckDuckGo, and LinkedIn makes it the perfect voice-calling automation tool for businesses to scale with. Step-by-step user guides are provided, and our one-click integration feature makes it easy to fuse with existing systems.