Voice & Chat AI Agents for your 8x8 Contact Center

Synthflow for 8x8 supercharges your contact center with advanced AI Agents, seamlessly automating self-service while amplifying live support across Voice AI, Chat, and beyond.
Apply
Two customer service representatives wearing headsets working at computers in a modern office.
how it works

Smarter Service Starts with Synthflow AI and 8x8

Deploy enterprise-grade agentic AI agents that accelerates response times, reduces operational load, and equips agents with the tools they need to deliver outstanding service at scale.
Diagram showing 8x8 Contact Center & Agent Workspace integrated with Synthflow AI Agent using knowledge sources like Zendesk, Confluence, API, and PDF. Actions include confirm order, retrieve booking, send follow-up, and transfer to human. CRM integrations with Salesforce, HubSpot, Freshworks; Automation with Zapier, Make, n8n; Others with Stripe, Outlook, and 200+ services.
ABOUT US

What Makes Synthflow a Leader in Voice AI

Synthflow is built from the ground up to operate voice AI in real customer service environments, where latency, reliability, and control actually matter.
In-House Telephony
Calls run on Synthflow-managed infrastructure rather than external voice frameworks.
Controlled AI Behavior
Agents combine natural conversation with deterministic routing, compliance, and actions.
Revenue-focused Workflows
Agents handle lead qualification, outbound engagement, scheduling, and first-line triage.
Voice-Native Architecture
Low-latency turn-taking and call-grade audio in real customer environments.
WHAT YOU GET

Why Connect 8x8 With Synthflow

The Benefits of Synthflow AI Agents for 8x8
Time to Value <90 days
Move rapidly from concept to ROI with a streamlined interface tailored for business stakeholders and CX experts.
Enterprise-ready
Connect across every channel with confidence, supported by enterprise-grade certifications and compliance.

Voice & Chat AI Agents for your 8x8 Contact Center

Synthflow for 8x8 supercharges your contact center with advanced AI Agents, seamlessly automating self-service while amplifying live support across Voice AI, Chat, and beyond.