Enterprise-Ready Voice AI Agents for AI Phone Calls
Deliver exceptional customer support 24/7 at a fraction of the cost. Stop missing calls and start converting more leads by automating calls.
Deliver exceptional customer support 24/7 at a fraction of the cost. Stop missing calls and start converting more leads by automating calls.
You don't have to choose between time, cost, and quality.
Ideal for customer support and contact center teams: Equip your company with powerful voice AI tailored to your specific business needs in just weeks.
Enjoy seamless conversations with low latency — just like speaking to a human customer support agent. Natural language processing (NLP) meets human-like voice interactions.
Dedicated AI engineers, telephony specialists, solution architects, and customer success managers ensure your agents remain reliable and operational — even outside business hours — so you never miss a call.
Affordable solutions tailored for large teams — no enterprise overhauls necessary. We ensure a perfect pilot before scaling, so you can manage high call volumes and enhance service without breaking the bank.
Customer Support, Bookings & Reservations, Lead Qualification, Account Verification, Order Management, Call Routing, FAQ Handling — We’ve Got You Covered!
End-to-end infrastructure with fast response times and 99.99% reliability.
Clearly defined boundaries ensure accurate and on-brand conversations. AI Agents crawl knowledge bases to maintain customer trust and prevent inaccurate responses.
Fully compliant with US and EU data protection laws, ensuring secure handling of sensitive information.
Seamlessly connect your existing phone systems and numbers via SIP trunking. Dynamic integrations route customer data directly to your CRMs, CCaaS, calendars, and more.
Your data and customer conversations are encrypted and managed internally for maximum security and control.
Securely protect sensitive data like cardholder information based on your requirements.
Ongoing security testing to safeguard systems and ensure flawless performance.
Deliver human-like customer experiences at scale with a voice AI operating system designed to efficiently handle and resolve customer requests.
No need to alter your existing technology. Our out-of-the-box API and custom integrations simplify implementation — streamlining customer support, follow-ups, and lead conversions.
Learn how companies streamline customer support and elevate the customer experience. Over 30,000 accounts trust Synthflow to stay ahead of the competition.
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Learn about the current state and future trends of Voice AI.
Synthflow is a conversational AI platform built to handle phone calls with AI — both inbound and outbound. Using ai-powered voice agents, it manages real-time customer interactions like answering incoming calls, routing them to the right person, booking appointments, leaving voicemails, or sending a follow-up via SMS. It works across multiple languages and integrates seamlessly with your existing systems. Whether you're using it for lead qualification, appointment scheduling, or just to reduce support backlog, Synthflow makes call management easier and more efficient. It goes beyond phone calls too — offering automation features that help improve customer satisfaction and streamline team workflows.
Yes — there’s a 14-day free trial that lets you test Synthflow’s AI phone call agents in live calls. You can set up inbound and outbound workflows, customize how the AI responds, and explore features like call routing, voicemail handling, and SMS follow-ups. It’s a great way to see how AI can support your sales team or customer service without adding pressure to your dev team. You’ll also be able to try natural language understanding in multiple languages and see how easily it plugs into platforms like Google Cloud or your CRM.
Think of Synthflow as backup for your support or sales team. It doesn’t replace people — it handles the repetitive stuff so your team can focus on real conversations. That includes managing overflow, answering simple questions, routing calls, and making follow-up contacts via SMS or calls. It’s especially helpful during after-hours or when you're scaling. Plus, because it supports multiple languages and real-time ai phone translator capabilities, you don’t need to worry about language barriers with your customers.
Yes — Synthflow is built with security in mind. It uses end-to-end encryption and is HIPAA-compliant, making it ideal for industries like healthcare and finance. You can safely manage sensitive customer interactions while staying compliant with data regulations.
Absolutely. Synthflow is fully customizable. You can build custom AI phone call agents using no-code tools, define how calls should be handled, and add automations like calendar booking, SMS follow-up, or CRM updates. It supports natural language understanding, which helps the AI respond more naturally and improve customer engagement. Whether you want to build an AI receptionist, an appointment scheduler, or a lead qualifier, Synthflow gives you the flexibility to shape it around your business.
Yes — Synthflow is designed to seamlessly integrate with your existing systems. You can connect it to CRMs like HubSpot and Zoho, platforms like Google Cloud, or automation tools like Zapier. This lets you manage phone calls using AI without disrupting your current workflows. It’s especially helpful for businesses juggling multiple communication channels — inbound and outbound calls, SMS, and live call transfers — all in one place.
You can be up and running in just a few minutes. Choose a template, connect your data sources, and go live. There’s no coding required, and everything is built to work effortlessly, from custom call routing to real-time conversation handling. It’s designed so your support, sales, or ops team can launch AI voice agents without needing engineering resources.
You’re always in control. With Synthflow, you can define how your AI agents speak, what tone they use, and what they’re allowed to say. You can create structured fallback responses and escalation rules to ensure brand consistency and avoid mistakes. It’s a customizable setup, so even when challenges like unclear questions come up, your AI stays on-brand and on message.
If the AI doesn’t understand something, it knows what to do. It can ask for clarification, offer alternate responses, or escalate the call to a human agent. You can also set rules like “transfer after two failed attempts” or “escalate based on customer sentiment.” This makes sure your customer interactions stay smooth, even when things go off-script.
Yes — Synthflow includes built-in voicemail detection, spam filtering, and call routing logic. It automatically identifies wrong numbers, spam calls, or voicemail boxes, so you don’t waste minutes or agent time. This is especially useful for outbound campaigns where efficiency matters.
Not really. Synthflow was built so non-technical teams — think sales, support, operations — can launch AI phone call agents without writing a line of code. It works out of the box and includes setup guides to help you start automating fast. If your dev team wants to build deeper integrations, the platform is API-first and supports advanced workflows too.
Yes. You can choose from a variety of AI voices or clone your own using integrations like ElevenLabs. This lets your AI voice agent sound more personal and aligned with your brand. Whether you want to support in English, Spanish, or other languages, Synthflow makes it easy to match tone and accent. It’s great for businesses looking to connect across languages while keeping the experience consistent.
Synthflow is built for scale. Whether you’re handling 100 or 10,000 calls per day, it maintains consistent performance with low-latency, real-time responses — making it ideal for teams that need to move fast without compromising quality. You can expand across use cases like appointment scheduling, follow-ups, or multilingual support — all without adding headcount. It’s a great way to improve customer service while keeping costs down.
Managing over 20,000 minutes of calls per month? Dive deeper with our experts to learn how Voice AI can scale your customer service operations and deliver ROI around the clock.