WhatsApp Business Calls: Never Miss a Call












Automate Inbound Calls with Whatsapp AI Agents
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Everything You Need to Know About Synthflow’s AI Voice Agents
What are WhatsApp Business Calls with Synthflow?
Synthflow’s WhatsApp Business Calls let you handle inbound WhatsApp voice calls with the same enterprise-grade capabilities you already use for your phone lines. When customers call your WhatsApp Business account, Synthflow’s Voice AI Agents instantly answer, resolve routine requests, and escalate to your team with full context — all without leaving WhatsApp.
How does Synthflow handle WhatsApp calls?
When a customer taps “Call” in WhatsApp, the call connects directly to Synthflow. Our Voice AI Agent can confirm orders, schedule appointments, check account details, send follow-ups, and hand off complex calls to your team — all while keeping the entire conversation inside WhatsApp for a seamless experience.
Can WhatsApp calls be escalated to a human agent?
Yes. If the AI detects that a call needs a human touch — whether for complex issues or sensitive matters — it instantly transfers the caller to a live agent, carrying over the full conversation history and context so nothing needs to be repeated.
Does it work with my existing workflows and integrations?
Absolutely. WhatsApp Business Calls integrate with the 200+ tools you already use — from CRMs and order management systems to payment platforms — so every call can trigger the same actions and automations you rely on today.
Is the setup process complicated?
Not at all. With Synthflow’s no-code builder, you can connect your WhatsApp Business account and go live in minutes. You can customize call flows, escalation rules, and integrations without writing a single line of code.
Is customer data from WhatsApp calls secure?
Yes — all calls are processed with enterprise-grade encryption and stored in compliance with GDPR, CCPA, and other global data protection standards. Your customer interactions remain private, secure, and fully compliant.
What languages do you support for WhatsApp calls?
Synthflow supports 30+ languages for WhatsApp Business Calls, allowing you to provide natural, localized voice support for customers around the world.
What types of calls can the AI handle?
The AI can handle a wide range of inbound requests, including order lookups, delivery updates, appointment scheduling, account changes, payment confirmations, and more — freeing your team from routine calls so they can focus on high-value work.











