Synthflow vs. ElevenLabs: Best AI Voice Agent Alternative for Real-Time Call Automation

When comparing AI voice platforms in 2025, Synthflow and ElevenLabs take distinct approaches. Synthflow is purpose-built for enterprises deploying AI voice agents to automate real-time call workflows — managing inbound and outbound interactions, intelligent routing, analytics, and compliance. ElevenLabs specializes in AI voice generation and text-to-speech, ideal for developers and creators building media or conversational AI. For scalable, real-time AI voice automation, Synthflow is the more complete solution.
Features

Synthflow vs. ElevenLabs: Feature Comparison

Synthflow enables businesses to create AI voice agents that respond in real time and handle complex interactions without writing code. ElevenLabs excels at voice quality and natural-sounding synthesis, but it’s not designed for end-to-end call automation or workflow execution.
Agent Features & Developer Tools
Post-Call Analysis
Test Center (Simulations)
Persistent Memory
N/A
Agent Builder (GUI)
LLM Testing Sandbox
Built-in GPT UI
Built-in Agent Testing
Available Languages
30+
30+
Latency
< 500 ms
600 ms
Emotion & Prosody Controls
N/A
Multi-Speaker Handling
N/A
Knowledge Base Integration
Webcall Support
Custom Telephony
SIP Trunking (BYOC)
Overage Handling
N/A
Full Whitelabel
N/A
Salesforce Integration & Oauth
N/A
Native CRM Integrations
CCaaS Integrations
N/A
APIs & Webhooks
Pricing

Synthflow vs. ElevenLabs: Pricing Comparison

Synthflow uses a transparent per-minute pricing model, perfect for businesses managing live customer interactions and voice agents at scale. ElevenLabs, meanwhile, charges per-character — optimized for media and app developers.

For contact centers, B2B SaaS, or support teams running high call volumes, Synthflow’s billing model scales more predictably, supporting real-time voice and human-like automation without unpredictable cost spikes.
Pricing & Implementation
Free Tier / Trial Availability
14-day Trial
Free Tier
Price per Minute
$0.08/min
~$0.10/min
Transparent Pricing
Annual Commitment (Enterprise)
From $30K
$150K+
Deployment Time
3 weeks
N/A
No-Code Setup
N/A
Dedicated Onboarding Team
Enterprise Only
Volume Discounts
Dedicated CSM
Enterprise-Grade

Synthflow vs. ElevenLabs: Security, Scalability & Reliability

Synthflow provides enterprise-grade security and compliance with SOC 2, GDPR, HIPAA, and ISO 27001 certifications. It also offers end-to-end data encryption, detailed audit logs with role-based access control (RBAC), and 24/7 support for continuous monitoring. These measures make Synthflow a strong choice for regulated industries requiring high standards of data protection and operational reliability.

ElevenLabs supports SOC 2, GDPR, ISO 27001, and PCI-DSS Level 1 compliance, offering strong baseline security for general use cases. However, it lacks HIPAA coverage, audit logs, RBAC controls, and 24/7 support — making Synthflow the more comprehensive option for enterprise and compliance-critical environments.
Security & Compliance
SOC 2 / GDPR
PCI-DSS Level 1
N/A
HIPAA Compliance
N/A
ISO 27001
Data Encryption
End-to-end
Audit Logs & RBAC
N/A
On-Prem Option
N/A
N/A
GDPR
24/7 Support
N/A
Our Benefits

Why Businesses Choose Synthflow

Enterprise-grade voice AI—without the heavyweight pricing
Synthflow delivers the capabilities large teams need, but at a budget range that fits $30K–$100K rollouts, not just all-in enterprise overhauls. Ideal for departments, pilots, or scaling without red tape.
Fast voice response under 800ms
Latency matters in voice. Synthflow’s infrastructure ensures real-time responsiveness, even during high-volume or concurrent call traffic.
More flexibility in agent design (without writing code)
Build multi-prompt flows, add conditional logic, and handle complex conversation paths—visually, with no need for dev support.
Test before you deploy
With Synthflow’s LLM prompt testing sandbox, your team can iterate quickly and safely—no staging environments or backend hacks required.
Use your existing telephony stack
Full support for SIP trunking, Twilio, and BYOC means IT teams stay in control of routing, carriers, and compliance.
Ready for global teams
With 30+ languages and multilingual voice cloning, you can support customers across regions without duplicating agent work.
Meets enterprise security requirements out of the box
Synthflow is fully compliant with SOC 2, HIPAA, GDPR, and ISO 27001, helping you move faster through procurement and security review.
FAQ

Everything You Need to Know About Synthflow’s AI Voice Agents

What is Synthflow?

Does Synthflow offer a free trial?

We already have a support team. Why use Synthflow?

Is Synthflow secure and compliant?

Can I customize Synthflow for my workflows?

Can Synthflow integrate with our current tools?

What if the AI says something off-brand?

What happens if the AI gets stuck?