Conversational AI Platform for Voice Automation

Synthflow is a voice-first Conversational AI platform that automates phone interactions with natural, context-aware voice agents. It provides the tools to design, test, launch, and scale real-time voice automation and self-service solutions at an enterprise level.
Contact Sales
9:41
Hear It In Action: AI Agent Demos
Appointment Scheduling
Customer Support
WHY VOICE AI

Automate Calls with Conversational AI Platform

Voice agents built on the Synthflow Conversational AI Platform deliver natural, human-like conversations and complete tasks with precision, contributing to a better customer experience through the use of LLMS. Every call is answered instantly and handled with consistent accuracy, improving customer experience (CX) while reducing operational load through AI-powered solutions.
24/7 Availability
Voice agents respond immediately at any time of day, seamlessly handling customer interactions with the help of generative AI. There are no hold times and no missed calls. Every caller receives a natural greeting and is guided smoothly through the conversation, fostering higher customer satisfaction.
Human-Like Conversations
The platform uses advanced speech recognition and intent modeling to interpret natural speech, enhancing the capabilities of conversational AI agents. Voice agents can handle interruptions, clarify questions, and maintain conversational flow while staying aligned with business logic.
Agents That Take Action
Agents built on the Synthflow Conversational AI Platform handle real tasks, update systems, qualify callers, route conversations, trigger workflows, authenticate users, send follow-ups, and escalate to humans. All actions run in one unified environment for streamlined, agentic AI operations.
Enterprise benefits

Why Leading Teams  Choose Synthflow

Enterprises choose Synthflow to deploy Voice AI with speed, precision, and trust. Our forward-deployed engineers, in-house telephony, and global compliance framework deliver reliability, security, and measurable ROI — from first call to full scale.
From Idea to ROI in Weeks
Forward-Deployed Engineers launch agents in weeks, not months — taking Voice AI from pilot to production fast, with measurable ROI in the first 60 days.
Certified Security & Compliance
Synthflow’s infrastructure is certified across SOC 2, HIPAA, PCI DSS, and GDPR — with full encryption, audit logs, and region-based hosting built into every release.
Enterprise Reliability
We run our own network with multi-cloud redundancy, instant failover, and round-the-clock monitoring — keeping every call connected and every customer heard.
Designed for Exceptional CX
When customers call, they’re not looking for automation, they’re looking for resolution. We make every interaction personal and human from start to finish.
Enterprise Reliability
Synthflow agents follow defined logic and approved knowledge sources — ensuring compliant, brand-safe replies and zero off-script or hallucinated responses.
99.99% Uptime
HOW IT WORKS

Launch an Conversational AI Voice Agent in 4 Simple Steps

The BELL Framework powers every Synthflow deployment, guiding teams through Build, Evaluate, Launch, and Learn so they can create, test, and optimize voice agents in one seamless no-code environment.
BUILD

Design Voice Flows

Use the no-code builder to map logic, set variables, and define call behaviors. Every prompt, path, and action is controlled for predictable agent performance.

EVALUATE

Simulate Real Calls

Test agents automatically to ensure they convert leads effectively. Simulations measure accuracy, response quality, and compliance before agents go live.

LAUNCH

Deploy with Guaranteed Reliability

Deploy agents through secure telephony integrations or APIs. Built-in observability and low-latency infrastructure ensure reliable, scalable performance.

LEARN

Monitor and Improve

Once live, Auto-QA and monitoring analyze every conversation in real-time. Insights on accuracy and intent feed back into the next version; so agents improve continuously.

Start building today

Ready to Build on Synthflow’s Conversational AI Platform?

Launch smarter, faster calls with Synthflow in minutes. See how it transforms your customer experience.
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Call recordings

Production-Ready Agents for Every Industry

Whether it’s scheduling, claims, or always-on support, Synthflow automates the calls that slow teams down. Purpose-built for enterprise demands, our multilingual and human-like Voice AI agents integrate securely with your systems to automate conversations, boost availability, and reduce cost—without sacrificing quality.
BPO & Call Centers
Reduce agent load and call handling time with AI agents that manage tier-1 support and overflow calls at scale.
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Retail
Automate order tracking, FAQs, and customer support to boost customer satisfaction and reduce wait times.
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Financial Services & Insurance
Verify callers, process claims, and handle account requests securely with compliant, always-on voice AI.
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Real Estate
Answer property inquiries, qualify leads, and schedule viewings instantly to accelerate deal service—even after hours.
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Technology & Consulting
Automate inbound inquiries, onboarding, and client updates so your team can focus on strategy and results.
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Healthcare
Provide 24/7 patient support, appointment scheduling, and call routing so staff can focus on care.
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Software
Qualify leads, schedule demos, and manage support calls automatically—so your team can scale smarter.
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Telecom
Handle activations, billing, and support calls with AI agents that integrate directly into your existing systems.
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200+ Integrations

Connect to Your Tech Stack & CRM

Synthflow connects to the systems your teams already use—CRMs, CCaaS platforms, calendars, and data tools—so voice agents can operate inside your existing workflows. They don’t just handle conversations; they complete actions, update records, route calls, and trigger downstream processes in real time.
EXPLORE INTEGRATIONS
Case Study

The ROI for Your Business

Unlock measurable impact with AI voice agents. Synthflow helps you save time, reduce costs, and improve customer experience — without trade-offs.
Appointment booking
Lead Qualification
Handling FAQ
Medbelle integrated Synthflow’s AI assistant to optimize appointment management and minimize patient wait times. By automating scheduling and follow-ups, Medbelle achieved a 60% boost in scheduling efficiency and saw 2.5x more booked appointments — transforming patient experiences and operational productivity.
+60%
Scheduling Efficiency
-30%
No-show Rates
2.5x
Qualified Appointments
+25%
Patient Satisfaction
UK & EU
Healthcare
51-200
Customer Support
Appointment Scheduling
Lead Qualification
A $230M multinational BPO operator partnered with Synthflow to modernize voice operations with white-labeled AI agents. In just 60 days, the company deployed 40+ fully branded voice agents across client programs, automating 600K+ calls monthly without adding headcount. This enabled the team to deliver faster, multilingual service while reducing operational overhead.
>600K
Monthly Calls Handled
40+
AI Agents Deployed
2
English & Spanish Languages
0
New Hires Needed
US & LATAM
BPO & Contact Center
3000+
Lead Capture
Appointment Booking
Customer Support
A top U.S.-based CRM platform partnered with Synthflow to embed white-labeled voice AI into its product suite. Within 60 days, the company launched a fully branded voice automation layer, enabling users to handle over 500K calls per month—without writing code or adding engineering resources.
500k
Monthly AI-Powered Calls
60 Days
Deployment Time
100%
White-Labeled Voice Integration
US
CRM & SaaS Platform
1,000+
Sales Qualification
Demo Scheduling
Smartcat, a leading language AI platform, partnered with Synthflow to enhance its lead qualification process using Voice AI Agents. The collaboration led to reducing booking costs by 70%, enabling Smartcat’s sales team to focus on high-value conversations and boost overall efficiency.
+24%
Answered calls
+15%
Closed sales
+15%
Lead Reactivation
-70%
Booking cost
US
Technology
200+
Data Collection
Service Request Automation
Status Updates
Peak Demand replaced outdated forms with Synthflow Voice AI for a major transit provider. Residents now make quick calls, and AI handles requests instantly — improving speed, accuracy, and service. After proven success, more AI agents are rolling out citywide, setting a new standard for public service delivery.
3
Working AI Agents
-100%
Missed Calls After Hours
-80%
Time Saved on Requests
100%
Automated Data Collection
Canada
Agency, Public Sector
10-50
FAQ

Everything You Need to Know About Synthflow’s AI Voice Agents

What is the Synthflow Conversational AI Platform

Does Synthflow only support voice

Is Synthflow secure and compliant

Can voice agents handle complex workflows

Can agents escalate to human teams

How quickly can we launch a voice agent

Does Synthflow integrate with CRMs and internal tools

Can the platform support high call volume