AI Medical Receptionist: Automate Front Desk Tasks, Improve Patient Experience

Synthflow’s AI Medical Receptionist handles patient calls, books appointments, checks insurance, collects intake info, and sends urgent cases to the right provider. This lets your team focus on patient care.

Krisp
Medbelle
Smartcat
10Web
Zenjob
GoTiger
Aizee
Peak Demand
Europaper
MineralAnswers.com
Comparewise
FEATURES

Benefits of AI Medical Receptionist

Quick & Easy Setup

Connect the AI receptionist to your clinic’s calendar or EHR in a few minutes. No IT support or technical setup required. It works out of the box so your front desk can get help right away.

Cost-Effective Scaling

Handle more patients without hiring extra front desk staff. The AI can take hundreds of calls a day, manage different provider schedules, and reduce wait times during peak hours.

Efficient Call Handling

The AI answers common questions, books and reschedules appointments, cancels slots, and sends reminders. It follows your clinic’s rules, so staff don’t need to repeat the same tasks all day.

24/7 Availability

Patients can call anytime, including after hours and weekends. The AI can collect patient details, book appointments, and give information even when your clinic is closed.

Customizable & Multilingual

You can adjust how the AI collects patient info, handles insurance screening, or routes calls by specialty. It supports multiple languages so more patients get the help they need on the first try.

User Friendly Dashboard

See call activity, scheduled appointments, missed calls, and booking trends in one place. No need for manual tracking. Your team can stay on top of patient flow with less effort.

Pricing

Pricing That Scales With You

As your business expands, our pricing adjusts to match your evolving needs, ensuring cost-efficiency without compromise

Monthly
Yearly
Starter

For developing and launching your AI voice agent

$29
$29
/mo
Subscribe
50 mins
5 Concurrent Calls
Voice API, LLM, transcriber costs
Unlimited Assistants
API & Integrations
Real-Time Booking, Human Transfer & More Actions
Voice AI Courses & Community Support
Pro

Self-serve for businesses with low call volumes

$450
$375
/mo
Try 14-Day Free
2,000 mins, then $0.13/min
25 Concurrent Calls
8,000 Custom Workflows
Everything in Starter
Workflow Builder
Team Access
Support via Ticketing
Growth
-10%

Self-serve for businesses with higher call volumes

$900
$750
/mo
$900
Try 14-Day Free
4,000 mins, then $0.12/min
50 Concurrent Calls
42,000 Custom Workflows
25 Subaccounts
Everything in Pro
Rebilling
Access to New Features
Support via Ticketing
Agency
-18%

White label platform for agencies and resellers

$1,400
$1,250
/mo
$1400
Try 14-Day Free
6,000 mins, then $0.12/min
80 Concurrent Calls
100,000 Custom Workflows
Unlimited Subaccounts
White Label Platform
30-Day Onboarding & Private Slack Channel
Support via Ticketing
Enterprise

For top-tier performance, scalability & support

Custom
Contact us
Volume-based Price, as low as $0.08/min
SIP Trunk Integration
Guaranteed Uptime (SLA)
Custom Integrations
200+ Concurrent Calls
Compliance (SOC2, HIPAA, GDPR)
Solution Architect
Enterprise Onboarding, Training, Support
Integrations

Connect to Your Tech Stack and CRM

Seamlessly connect to your current tools and simplify client management, follow-ups,and lead conversion. Boost your productivity, save time, and close more deals effortlessly!

3CX
RingCentral
Vonage
Salesforce
Freshworks
GoHighLevel
Zapier
Stripe
Bubble
Make.com
Google Meet
ElevenLabs
Twilio
Cal.com
HubSpot

Use Cases of AI Medical Receptionists

Primary Care Clinics

Answer common questions, verify insurance, book appointments, and collect intake data before the visit.

Dental Offices

Handle calls about cleanings, insurance acceptance, post-op care, and reschedule requests with no hold time.

Specialty Practices

Assist with test prep instructions, pre-visit paperwork, and route referrals to the appropriate specialist team.

Urgent Care

Provide wait times, hours, and eligibility information, while escalating emergency calls as needed.

Mental Health Clinics

Answer questions about session availability, insurance, or onboarding. Route sensitive cases directly to care teams.

Pediatrics

Respond to parent questions, confirm vaccination schedules, and assist with appointment booking or rescheduling.

Hospitals and Group Practices

Route calls across departments like radiology, surgery, or billing. Automate reminder calls and reduce front desk strain.

Telehealth Providers

Confirm visit times, explain access instructions, check patient records, and handle high-volume virtual care support.

Discover

Discover What Businesses Are Building with Synthflow

Automated appointment booking

AI phone assistants can book appointments with any live calendar and send out notifications. Return on investment is guaranteed

View Details

Outbound Lead Qualification

Enhance lead generation with AI that makes outbound calls to potential customers, asks qualifying questions, gathers essential information, and schedules follow-ups, ensuring your sales team engages only with high-quality leads,thanks to intelligent call handling

View Details

Customer Feedback Collection

Automate post-call surveys to gather valuable customer feedback and improve services

View Details
Testimonials

Hear What Our Users Are Saying

Daniel Lefanov

Synthflow’s Voice AI Agents help us book more demos faster. We increased theconversion rates in the top of our lead pipeline: the number of contacts dialed by 31% and the number of answered calls, 24%. With more people dialed, we re-focused thesales team on high-value signals.

Daniel Lefanov

Daniel Lefanov

Implementation Manager, Smartcat

Leander De Laporte

Synthflow.ai's platform is incredibly user-friendly and versatile. Whether it's for handling customer support queries or managing appointments.

Leander De Laporte

Leander De Laporte

CEO & Co-Founder, Medbelle

Collins W.

I am about to reach out to a lot more people that are interested in my product. Before I was calling 100s of people per day but now I can do that in just a few minutes of my time. Saves me so much time and from doing the dreadful time spent on the phone.

Collins W.

Collins W.

Mortgage Protection Specialist

FAQ

Everything You Need to Know

What is an AI medical receptionist?

How is it different from a phone menu or IVR?

Can it schedule appointments and send reminders?

Can it collect patient intake data?

Is it HIPAA-compliant and secure?

Can it handle emergency calls?

Does it support multiple languages?

Can I control what the AI says and how it behaves?

Can it support multi-site or multi-provider clinics?

What happens if it doesn’t understand a caller?

How long does setup take?

tailored Demo

Want to Discuss Your Use Case?

Managing over 20,000 minutes of calls per month? Dive deeper with our experts to learn how Voice AI can scale your customer service operations and deliver ROI around the clock.