Enterprise-Ready AI Voice Agents for Automated Phone Calls
Your Best Agent, Multiplied
Automate the Calls That Slow You Down
Customer Support
Appointment Scheduling
Call Transfer & Escalation
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Designed for Contact Center & BPO Scale



Enterprise-Level Security
Leader in Voice AI Agents for Business
Synthflow.ai's platform is incredibly user-friendly and versatile. Whether it's for handling customer support queries or managing appointments.

Leander De Laporte
CEO & Co-Founder, Medbelle
Synthflow’s Voice AI Agents help us book more demos faster. We increased theconversion rates in the top of our lead pipeline: the number of contacts dialed by 31% and the number of answered calls, 24%. With more people dialed, we re-focused thesales team on high-value signals.

Daniel Lefanov
Implementation Manager, Smartcat
I am about to reach out to a lot more people that are interested in my product. Before I was calling 100s of people per day but now I can do that in just a few minutes of my time. Saves me so much time and from doing the dreadful time spent on the phone.

Collins W.
Mortgage Protection Specialist
Synthflow.ai's platform is incredibly user-friendly and versatile. Whether it's for handling customer support queries or managing appointments.

Leander De Laporte
CEO & Co-Founder, Medbelle
Synthflow’s Voice AI Agents help us book more demos faster. We increased theconversion rates in the top of our lead pipeline: the number of contacts dialed by 31% and the number of answered calls, 24%. With more people dialed, we re-focused thesales team on high-value signals.

Daniel Lefanov
Implementation Manager, Smartcat
I am about to reach out to a lot more people that are interested in my product. Before I was calling 100s of people per day but now I can do that in just a few minutes of my time. Saves me so much time and from doing the dreadful time spent on the phone.

Collins W.
Mortgage Protection Specialist
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Flexible Pricing That Grows With You
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Everything You Need to Know About Synthflow’s AI Voice Agents
What is an AI Voice Agent, and how does it help BPOs?
An AI Voice Agent is a virtual assistant that talks to customers over the phone and handles tasks like answering questions, checking account info, or booking appointments. It understands natural language, responds in real time, and keeps the conversation flowing just like a trained human agent would. For BPOs, it’s a huge help because it takes care of high-volume, repetitive calls without needing breaks or time off, which means your team can stay focused on the complex calls that really need a person on the line.
How is AI being used in the BPO industry right now?
BPOs are using voice AI to manage everything from customer support calls and setting appointments to payment reminders and feedback surveys. These AI agents can jump into conversations at any time of day, understand what the caller needs, and get things done without waiting for a human to step in. They connect with your existing tools behind the scenes, like CRMs and help desks, so customers get fast, accurate service that feels smooth and personalized from start to finish.
Do AI Voice Agents sound robotic, or do they feel natural to talk to?
They sound way more natural than most people expect. With todays technology, AI Voice Agents can speak clearly, pause in the right places, and even adjust their tone based on how the caller sounds. They do not interrupt, understand accents, and stay calm even when callers are upset. Most people either don’t notice its AI or don’t care because they are getting help faster than they would with a typical call center queue.
What are the real benefits of using AI in a BPO?
The biggest win is that you can handle way more calls without adding pressure to your human agents. AI Agents work around the clock, never get tired, and deliver the same high-quality experience on every call. They also help reduce wait times, improve accuracy, and give you a clearer picture of what your customers are asking for. That means happier clients, more efficient teams, and better overall performance without stretching your resources.
Are there any challenges BPOs should consider with AI?
It is important to look at how voice AI fits into your current setup. You will want to make sure it connects smoothly with your systems, like your CRM or ticketing tools so nothing gets lost between channels. You should also think about data privacy, especially if you are handling sensitive information and work with a provider that takes security and compliance seriously.
Will voice AI replace human agents completely?
No, AI should not replace humans because while it handles quick routine calls well, people are better at conversations requiring empathy, creativity, and thoughtful back-and-forth. The real value comes when AI and people work together. AI can take care of the easy stuff and free up your team to focus on problems that actually need a human voice. It is about making your operation smarter, not replacing the people who make it great.