REPORT
The Enterprise Approval Blueprint for AI Agents
Enterprise AI doesn’t stall because the technology isn’t capable. It stalls because it can’t get approved.
This guide breaks down what actually determines whether AI agents move from pilot to production and what enterprise teams evaluate before greenlighting deployment. Use it to align security, legal, procurement, and operations around a shared standard for production-ready AI.
This guide breaks down what actually determines whether AI agents move from pilot to production and what enterprise teams evaluate before greenlighting deployment. Use it to align security, legal, procurement, and operations around a shared standard for production-ready AI.



Key Insights
Inside the Guide
Why AI Projects Stall
Understand why successful pilots fail at the approval stage, and how to prevent security, legal, and procurement from blocking deployment.
The Production-Ready Standard
Learn what must be in place — governance, controls, infrastructure — before AI agents can operate safely in live environments.
Infrastructure & Residency Clarity
Discover how regional hosting, telephony ownership, and data flow control influence approval, compliance, and scale.
The Enterprise AI Approval Checklist
A practical framework to assess readiness before submitting AI agents for production approval.
SYNTHFLOW BELL FRAMEWORK
Deploy Voice AI Without the Risks
The Synthflow BELL Framework connects every stage of the agent lifecycle—Build, Evaluate, Launch, Learn—into one repeatable process. Built into the Synthflow platform, it helps enterprises deploy faster, reduce risk, and continuously improve performance at scale.
Case Study
The ROI for Your Business
Unlock measurable impact with AI voice agents. Synthflow helps you save time, reduce costs, and improve customer experience — without trade-offs.
Smart IVR
Ticket Creation
User Verification
Through a strategic partnership, Freshworks and Synthflow now offer real-time Voice AI inside Freshcaller, Freshdesk, and Freshservice, allowing businesses to automate up to 65% of routine voice requests—from routing and verification to FAQs and after-hours ticket creation. The result is faster resolution, lower agent workload, and modern voice experiences delivered directly within the Freshworks platform.

Global
SaaS & Telecom
5k-10k
Appointment booking
Lead Qualification
Handling FAQ
Medbelle integrated Synthflow’s AI assistant to optimize appointment management and minimize patient wait times. By automating scheduling and follow-ups, Medbelle achieved a 60% boost in scheduling efficiency and saw 2.5x more booked appointments — transforming patient experiences and operational productivity.

UK & EU
Healthcare
51-200
Customer Support
Appointment Scheduling
Lead Qualification
A $230M multinational BPO operator partnered with Synthflow to modernize voice operations with white-labeled AI agents. In just 60 days, the company deployed 40+ fully branded voice agents across client programs, automating 600K+ calls monthly without adding headcount. This enabled the team to deliver faster, multilingual service while reducing operational overhead.

US & LATAM
BPO & Contact Center
3000+
Lead Capture
Appointment Booking
Customer Support
A top U.S.-based CRM platform partnered with Synthflow to embed white-labeled voice AI into its product suite. Within 60 days, the company launched a fully branded voice automation layer, enabling users to handle over 500K calls per month—without writing code or adding engineering resources.

US
CRM & SaaS Platform
1,000+
Sales Qualification
Demo Scheduling
Smartcat, a leading language AI platform, partnered with Synthflow to enhance its lead qualification process using Voice AI Agents. The collaboration led to reducing booking costs by 70%, enabling Smartcat’s sales team to focus on high-value conversations and boost overall efficiency.
US
Technology
200+
Data Collection
Service Request Automation
Status Updates
Peak Demand replaced outdated forms with Synthflow Voice AI for a major transit provider. Residents now make quick calls, and AI handles requests instantly — improving speed, accuracy, and service. After proven success, more AI agents are rolling out citywide, setting a new standard for public service delivery.

Canada
Agency, Public Sector
10-50




