5 Goodcall Alternatives and Competitors in 2025

Looking to enhance your business with AI calling and boost your sales? Goodcall is a well-known AI call automation software. However, before committing to its $59/month plan, it's essential to understand its limitations.

While Goodcall provides an easy, no-code setup for basic workflow automation, it lacks key features such as advanced customization, multi-action APIs, and voice cloning. For businesses that need more dynamic and human-like AI interactions, Goodcall might not be the ideal choice.

This guide offers a clear comparison of features, reviews, and costs to help you see how Goodcall measures up against other options.

Reasons Why Goodcall Should Stay in Your Past

Goodcall is unique in that it features a ChatGPT-like builder. You don't need any programming knowledge to start your workflow automation. Simply insert some basic details about your business, like your name and website, and a basic agent is generated in seconds.

You can enhance the voicebot by training it, using live chat to refine its learning, or allowing customers to submit feedback in real-time. However, many users find that Goodcall's AI can be slow to learn and respond accurately. It also lacks advanced features such as voice cloning and multi-action workflows.

High Cost for Start-ups 

If you're looking to boost productivity, save time, and cut costs as a start-up, Goodcall can get pricey. You're committing to unlimited minutes per month for a set cost from the get-go.

If you're a smaller business or want to test the tech for the first time? You might end up spending a lot of money on calls you don't need. 

Lack of Features in Phone Assistant

Goodcall is great for simple agents who can handle basic customer queries. It lacks features like multi-action workflows, voiceflows and advanced customizability.

Do you want to boost customer engagement? Create empathetic, smart, multi-action agents that respond with strong context? You'll need to opt for Synthflow or a similar alternative. 

Reliability and Redundancy

Local businesses looking for AI answering services & assistants that understand customers and their emotions to ensure customer satisfaction on every call may find Goodcall lacking. You can hear a static noise at times, and it has been reported that the AI can be slow to respond or even miss calls entirely!

Goodcall doesn't have a strong redundancy system in place. If there is an issue with their servers or network, your AI assistant will be offline until the problem is resolved. This could lead to missed calls and unhappy customers.

Customer Support

Goodcall's customer service is lacklustre. Their app has a customer support pop-up where you can write your request. This is the only way to contact support - no phone or email is provided. 

In comparison, Synthflow has omnichannel support to connect with customers of any technical background. Reach out via email or jump onto our Discord for the fastest response times. Growth & Agency clients have access to a private Slack, where Synthflow's engineers are ready to help. 

What Should the Best Goodcall Alternatives Offer?

No-Code Setup

Nobody wants to sink hours into learning how to integrate AI phone call capabilities and spending time struggling to get the basic setup to work. Goodcall does this well with its seamless live chat software. You can get a basic workflow running in seconds without any code experience.

Bland & Vapi both require some programming knowledge to set up well. Similar to Goodcall, Synthflow is completely code-free, offering an all-in-one platform for multi-action voice assistants. Message clients, schedule appointments and answer all of your customer needs with one-click pre-built templates. 

High-Quality Conversational AI

Human-sounding AI that understands conversation flow and context allows chatbots to communicate naturally. Top alternatives to Goodcall, like Bland and Vapi, focus on this skill.

While Bland and Vapi offer basic conversational AI, Synthflow is built for conversation-first technology.

Synthflow adapts to tone, improving customer engagement and making interactions feel like a real conversation. User reviews praise its call quality and low latency, which prevent awkward pauses and keep conversations smooth. 

Customizability of Assistant

What are the fine-tuning capabilities of your platform or choice? Can you add in your own voice or change the pitch or language?

Can you set up multiple actions? Can you set up integrations with third-party apps?  All of these are crucial questions to ask before committing to a platform. 

Goodcall is a good option for simple voice AI use cases but lacks the customizability of competitors like Synthflow. 

Call Latency

The latency is the speed at which the conversation is translated and answered. Low latency means the AI responds fast. The conversation is natural and flows with little delay or pauses. Synthflow's latency is 700ms, a number that is often difficult to beat. 

Vapi and Bland are two competitors that prioritize low latency, like Synthflow, with Bland boasting an impressive 800ms. This fast response time is crucial; it keeps customers engaged. 

Pricing Transparency

Nobody likes being burned by hidden fees. Some AI calling platforms are renowned for adding extra charges. Others bill for everything separately, like Vapi. This can get confusing. 

You’re looking for transparent pricing that clearly breaks down inclusions and tariffs. You should know of any extra costs before starting any calls. Check customer reviews, too. You’ll find some honest accounts of pricing experiences.

Meet the Top 5 Alternatives to Goodcall

Alternative 1 - Synthflow AI

I know I might be biased, but Synthflow is the best alternative to Goodcall. Here’s why: it offers features such as function calling to optimize your workflows. Take mid-call actions like scheduling appointments,  setting up tasks, and transferring calls between reps, all with no code needed. 

Goodcall's phone assistant is missing multi-action workflows and voice cloning. You can't add your own voice. Nor can you create dynamic voice agents that adapt to different situations. 

Synthflow's AI is highly contextually aware. Able to recognize the tone,  pitch and context of each conversation, the intelligence can adjust responses to ensure a seamless customer experience. 

Unlike Goodcall,  Synthflow offers advanced customizability. You can fine-tune voiceflows with user-friendly and intuitive tools and integrate it with popular third-party apps. All of this at an affordable price point, with transparent pricing and no hidden fees. 

Features

• Powerful platform for no-code, humanlike voicebot bots
• Mid-call actions, including automated bookings
• Zero latency & advanced call analytics
• Resell Synthflow – fully white-labeled version available
• CRM Integrations – Highlevel, HubSpot 
• Top language models (GPT4 & GPTo) included in all tiers of pricing

Ratings & Reviews – 3.6/5

Users love the consistent high call quality and responsive customer support. Synthflow is adept at boosting customer interactions, thanks to the zero latency and dynamic contextual awareness built into the intelligence. 

Pricing

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Alternative 2 - Bland AI

Bland AI is a conversational AI platform that enables businesses to create voice-based sales and marketing interactions. Users can run 1000 calls a day, and enterprises can dispatch 20,000 outbound calls/hr. There is some customization to the agent, but you do need coding knowledge to use all of Bland’s features. 

Like Goodcall, Bland sometimes falls short for businesses looking for advanced customization and voice cloning features. Bland struggles with pricing transparency. 11labs and other integrations are often billed as extras. 

For businesses looking for reliable, affordable AI calling with dynamic fine-tuning customization, Synthflow might be a better fit. Synthflow’s customization tools, faster response times, and voice cloning capabilities allow for deeper customer interactions. 

Features

• 10 lines of code to integrate Bland across various platforms
• Voices in multiple languages
• Intelligent live call routing based on caller intent
• SMS capabilities

Ratings & Reviews – 3.2/5

Bland has strong use cases for industries like call centers, where a high call volume is needed. It can provide decent quality calls en-masse for businesses looking to optimize sales. 

Some users have experienced delays in the intelligence, and it can be detrimental if you're looking to prospect qualified leads. This is because users report the AI often starts talking before the call is picked up, costing them customers. 

Pricing

Bland's pricing is incredibly confusing. They aren't transparent about rates, and some users report getting burned by hidden fees.

The base rate for calls starts at $0.09c/min. Bland doesn't provide details on their website about what is included in this.

Already using Bland AI? Check out our Bland AI alternatives.

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Alternative 3 - Vapi AI

Vapi is tailor-made for developers. You can build, test and dispatch AI voice agents quickly if you've got the programming knowledge to do so.

Vapi is great if you're looking to test voice intelligence for the first time. You can build basic function voicebots that can book appointments, send out SMS alerts and answer basic queries from customers across many markets.

Compared to Goodcall, Vapi offers more control and flexibility for businesses that want to fine-tune their AI. While Goodcall's simplicity is appealing for basic use, Vapi allows developers to build more robust systems with few limitations. Goodcall also lacks the advanced features developers often need, such as multi-action workflows.

For users who prefer a code-free setup, Synthflow offers a simpler approach. Its user-friendly design makes it easy for beginners to use multi-action voiceflows. It brings together Vapi's customizability with Goodcall's simplicity.

Already using Vapi AI? Check out our Vapi AI alternatives.

Features

• Easily answer simple queries with single-prompt bots
• OpenAI voices
• Voice recognition, NLP & context awareness
• Build, test, and deploy in minutes

Ratings & Reviews – 3.2/5

There aren't many reviews for Vapi AI online. So, when you do read them, take them with a grain of salt. Users struggle with bad latency, and some users find the code required to be too technically advanced for their business operations. 

Pricing

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Alternative 4 - Retell AI

Retell AI specializes in delivering smooth, engaging voice communication. The team has focused on building the AI's emotional intelligence, and Retell’s AI is quite contextually aware.

Able to empower patients, Retell is often preferred by healthcare providers and is HIPAA-compliant. While Goodcall focuses on simple workflows, Retell’s strength is handling more delicate conversations. 

It lacks the customizability offered by competitors. Users who need a more tailored solution with easy multi-action workflows and multi-channel support may find Synthflow suitable. 

However, Retell’s focus on creating a natural conversational experience makes it a great option for healthcare providers looking to improve customer communication.

Features

• HIPAA-compliant chatbot
• Interruption handling & basic function calling
• 7+ languages to choose from
• NLP & contextual awareness

Ratings & Reviews – 3.2/5

Users like Retell's API, and its multi-language capabilities. It lacks a visual flow builder, which can make it difficult for sales teams to collaborate on voiceflows. Retell's use cases are better suited for patient management and appointment follow-ups. 

Pricing

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Alternative 5 - Play AI

Play AI is intuitive and designed for newbies and hobbyists alike. You can use it to record audiobooks, make podcasts and create humanlike voices in different accents. 

Businesses can use PlayAI's speech-to-text features to transcribe meetings and conference calls. The chatbot has some built-in emotion detection, so it can respond appropriately based on tone.

If you're looking for a dynamic, multi-function calling, PlayAI may be limited. The team has focused on providing practical features for podcasters and transcription over emotional intelligence. As a result, as users have reported, sometimes PlayAI misses the mark.

Features

• Male, female, local accents and children's voices available 
• High-quality, natural-sounding voice generation
• Text-to-voice editor and custom speech cloning
• Function calling 

Ratings & Reviews – 3.2/5

Users like the quality and voice variety. It's easy to use for beginners. Common complaints include the quick jump in pricing and how expensive it can get for start-ups, limited audio features and lack of emotions in the voices.

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Conclusion

In 2025, there are plenty of alternatives to Goodcall for businesses to try. Goodcall is simple to use. However, it may fall short for those needing advanced features like voice cloning or multi-action workflows. Synthflow delivers all of these features and more at a transparent, affordable price. Try our demo now.

FAQ 

How does Goodcall work?

Goodcall works as an AI phone assistant, allowing you to automate calls, schedule bookings, and respond to queries.

Code-free, you can integrate Goodcall with popular CRMs like Zapier to improve customer communication. Customize the intelligence responses based on previous interactions and personalize the voices to match your brand.

Can I customize voices in Goodcall?

Unfortunately not. There's no direct method of voice creation or cloning. You have to pick from one of Goodcall's pre-built personas. Rosie, Alex, Hero, and Graham are all options, each with a different accent and tone. 

If you want to add your own voice, Synthflow includes 11labs integrations as part of its subscription price. You can clone your own voice as part of the package without having to fork out extra as you do with other competitors like Bland.

What voice AI is everyone using?

Marketers and sales leads alike are using Synthflow as their premier voice AI of choice! Synthflow puts you in control with its easy-to-use, high-quality, natural-sounding voice generation.

You don't need any programming knowledge to get multi-function bots set up in minutes. Plus, our transparent pricing means you'll always know what you're paying for.